RotanaFirms Management

Retail and e-commerce recruitment in the UAE

UAE retail moves fast around Ramadan, Eid, Dubai Shopping Festival and White Friday. We recruit store, category and online teams for retailers and distributors who need them ready before the peaks.

Retail roles we recruit for

We recruit for mall-based retailers, retail groups, distributors and online-only brands.

  • Store and area managers
  • Visual merchandisers
  • Category and buying managers
  • E-commerce and marketplace executives
  • Customer service agents

Hiring ahead of the retail calendar

A store manager hired a week before Ramadan has little time to settle in. We plan searches against the retail calendar so new managers and category staff are in place and trained before the busy weeks.

Screening retail and online candidates

For store managers we ask about sales targets, conversion, shrinkage and staff turnover, and check results with former area managers. For e-commerce roles we test practical skills: building a marketplace listing, reading a sales dashboard or planning a promotion.

Remote staff for retail and e-commerce

Online retail creates work that can be done from anywhere. Remote staff in the Philippines or South Africa can manage marketplace listings, answer customer chats and emails, process returns and maintain product catalogues for your UAE business.

Questions employers ask

Can you hire store managers before a peak season?

Yes. Tell us your dates and we plan the search so managers start with time to train before the peak.

Which retail tasks suit remote staff?

Marketplace listings, catalogue work, customer chat and email support, and order administration.

Do you recruit for online-only brands?

Yes. We recruit e-commerce, marketplace and customer support staff for online businesses.

Do you recruit Arabic-speaking retail staff?

Yes. Where the brief calls for Arabic, we test spoken and written Arabic as part of screening.

Tell us about the role you need to fill

One short form. A consultant replies within one working day.

Send a vacancy