RotanaFirms Management

Hospitality and hotel recruitment in the UAE

Hotels, resorts and restaurant groups depend on people who keep standards high through long shifts and peak seasons. We recruit hospitality staff for employers across the UAE, from Dubai to Al Marjan Island.

Hospitality roles we recruit for

Our hospitality searches cover leadership and specialist roles as well as front-line supervisors. Guest-facing roles often call for Arabic as well as English, and we test both where the brief asks for it.

  • Front office and guest relations managers
  • F&B managers, outlet managers and sommeliers
  • Executive chefs, sous chefs and pastry chefs
  • Revenue managers and reservations leads
  • Housekeeping supervisors and executive housekeepers

Screening hospitality candidates

Hotel CVs often list brand names without saying what the person actually ran. We ask about covers, rooms, budgets and team size, and we check references with former general managers or department heads.

For chefs we arrange a trade test in your kitchen where possible. For revenue roles we test how a candidate reads pick-up, pace and channel mix data.

Hiring around the UAE season

The busy season runs through the cooler months, and openings and refurbishments add their own peaks. We plan searches backwards from your dates so that managers are in place before the rush and teams have time to train.

Remote staff for hotels and restaurant groups

Not every hospitality role needs to be on property. Reservations, revenue analysis, guest email and chat support, and accounts can be handled by full-time remote staff in the Philippines or South Africa, freeing property teams to look after guests.

Questions employers ask

Can you recruit for a new hotel opening?

Yes. We can phase the search, starting with department heads and then supervisors, around your opening timeline.

Do you recruit Arabic-speaking guest relations staff?

Yes. We test spoken Arabic and English for guest-facing roles where the brief requires both.

Which hospitality roles work well remotely?

Reservations, revenue support, guest messaging and finance tasks. Front office, F&B and housekeeping stay on property.

Do you recruit chefs?

Yes, from executive chefs to sous chefs and pastry chefs, with a trade test arranged where possible.

Tell us about the role you need to fill

One short form. A consultant replies within one working day.

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